Frequently Asked Questions
General Questions
What is a prediction market?
Prediction markets let people buy and sell shares on real-world outcomes. For example, a market might ask "Will X happen?" — YES shares pay $1 if it does, $0 if it doesn't. The share price reflects the market's collective probability estimate. Polymarket is one of the largest prediction market platforms.
What markets can I trade?
PolyMirror supports prediction markets across various categories including politics, crypto, sports, and current events. Market availability depends on your jurisdiction and the specific markets your chosen leaders trade.
How many leaders can I mirror?
A leader limit applies during beta and may change as we scale. The current limit is shown in-app on the Mirrors page.
Can I stop copy-trading at any time?
Yes. You can pause or delete any mirror at any time from the Mirrors page or from a mirror's detail page. Existing positions remain open until you manually close them or the market resolves.
What's the difference between Controls and Account Settings?
Controls is where you configure default settings for new mirrors and per-mirror overrides. Account Settings is for account-level controls like trading authorization status, fee status, wallet setup, and pause/resume switches.
How do I set up Telegram notifications?
Go to the Notifications page in your dashboard and click “Link Telegram.” This opens the PolyMirror bot in Telegram — tap Start to complete the connection. Once linked, you can choose which events trigger alerts and set quiet hours.
Can I share my trading results?
Yes. From any open position or execution receipt, you can generate a shareable performance card with your P&L and market details. Choose what to include, then share the card via a public link.
Troubleshooting
Why was my trade skipped?
Trades may be skipped for safety and market reasons. Check your Activity feed for the specific reason on each trade. Common reasons include:
- The gap between the best buy and sell prices was too large
- You've reached your limit for open positions
- The leader's 24h volume or BUY size was outside your thresholds
- The price moved too much between when the leader traded and when your copy would execute
- Too much time passed between the leader's trade and when it was detected
Does PolyMirror copy all of a leader's trades?
No. Each trade goes through your risk controls before being copied. If a trade doesn't meet your settings (e.g., market too illiquid, your wallet has insufficient funds, or your daily limit is reached), it's skipped. You can review all skipped trades and the reason in your activity feed.
My mirror shows as paused. How do I resume?
Go to Account Settings and check the pause reason. Common causes include: manual pause, outstanding fee balance, or incomplete legal disclosures. Resolve the issue and click “Resume” to reactivate copying. Requirements to resume:
- Legal disclosures accepted (Terms, Privacy, Risk, Jurisdiction)
- No outstanding platform fees
- Account not banned
How do I update my default controls?
Open the Controls page to update your global defaults. Changes apply to new mirrors only. Existing mirrors do not change when you edit defaults. To update an existing mirror, open its detail page and use “Reset to Defaults” (or change it directly).
Where can I get help?
For beta support, email [email protected] or message @polymirrorapp on X, and check the Status Page for system health updates.
